FAQs

What happens to the junk?

Frequently asked questions

  • If you are in a rush of getting rid of the unwanted stuff, an SMS or an email is all we need.
  • In the message you send us, please mention the preferred time and date of the pick-up along with your address and the list of items you want us to pick.
  • If you can provide photos of the items, that would be quite helpful. Our toll-free number is 800-JUNK (5865).

Our service is entirely FREE.

  • All the items we take from your homes or offices are taken to our sorting facility in Ajman.
  • There, the items are repaired and sorted out.
  • Next, we try selling, giving, or recycling the items mainly within the low-income community.

Yes, our crew will bring tools, tape, bags and plastic rolls. However, we don’t bring boxes so pack the fragile items beforehand to save time.

  •  A phone call is welcomed, but not necessary.
  • An SMS or email mentioning the date, address and time slot is required for scheduling.
  • Take My Junk call center operates from 9 am -9 pm daily.
  • For high-rise locations like Marina, DIFC, Business Bay kindly book a pick up during the day between 10 am – 6 pm.
  • If items need dismantling, and you wish to dismantle, take a before and after picture of the furniture and show it to our guys.
  • Have the small items near the door and in a bag.
  • Tell your friends in the building or community that we are coming. They might have junk too!
  • Post on community social media portals that take my junk is coming on this date. If you have junk, please contact them

If this happens, request you to contact us immediately and we will be able to track it down within 4 to 7 and have it returned.

  • The earlier you submit the notice, the better it would be. We often accommodate last-minute requests, but an earlier notice would still be more preferred.
  • Be sure to send us an email or SMS if it is a last-minute request.
  • 60 minutes is usually enough time for us to reach the destination.
  • During Ramadan, a 2-4 hours’ notice would be convenient.
  • Yes. Either you can send it to our Ajman facilities or call us and tell us.
  • We have trucks all over the place and can easily tell you. You can give the items to our team.
  • We have 3 time slots, 9:30am – 2:00pm, 2:00pm-5:00pm, and 5:00pm-8:00pm.
  • Earlier in the day is better, because, after 5, some security guards don’t allow us to collect, or our trucks get full.
  • It is preferred that you are at home, but if it is not possible, make sure to notify security and fill the required forms which allow us to remove the items.
  • If you leave the door open and there is no one present, mark the items which are to be taken. This way we won’t take anything that we aren’t supposed to.
  • If we take anything by mistake, you will have to come to Ajman to get it back.

You can help grow our business by sharing our details on Facebook groups, Twitter, portals, etc.

  • Due to safety reasons, we don’t remove bulky furniture from the staircase of older apartment buildings (ie. Karama, Naif, Dubai). Only if an elevator is available, we will remove it. 
  • If a pass is required, please try to have the pass ready.

Are you wondering what happens to the junk we collect?

Always Available

At Take My Junk UAE,we make every effort to reduce the junk that goes to landfills, we donate, repurpose, and resell everything from clothing, toys, baby cribs and strollers to office furniture and supplies.

Qualified Team

Our 110,000 sq ft. in Ajman has a team of well-trained experts who work on recycling and refurbishing the collected junk

Safe and eco-friendly

Our efficient safe and eco-friendly junk removal service is a call away so you don’t need to worry about the pick up or disposal of your household or commercial junk. Go green and choose Take My Junk UAE.

Go green and choose Take My Junk UAE

You can visit our warehouse to see how your junk is transformed into reusable goods.

If you are interested visit: https://www.bufaisal.com

Zero Waste

No Landfills

Reduce

Reuse

Recycle

Donate

What Happens to the junk

Before
After
Before
After
Before
After